Get help
For help with an account, trade, transfer, or settlement, email support@oddeon.xyz.
What to include
Section titled “What to include”Include what applies to your issue:
- Your Oddeon order ID or transaction ID.
- The market title or URL.
- The approximate time and your timezone.
- The status or error message you saw.
- A public transaction hash or public wallet address, when relevant.
- A screenshot, with private information removed, if it helps explain the problem.
What never to send
Section titled “What never to send”Never send:
- Private key or recovery phrase.
- Passkey or wallet recovery credential.
- Password or one-time verification code.
- Full screen recording of a wallet import, export, or recovery flow.